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ClubEG Rules & Procedures

Last Update: January, 14 2015

The Spirit of ClubEG
The spirit of a ClubEG Membership is to be a part of a club which offers a wide variety of great courses to play. We don't monitor this very closely but in some circumstances it might be necessary for us to limit plays at a particular course. Play them all and you might find a few new favourites!

Booking Procedure: Part I
You must make your reservation on the ClubEG website or call 613-274-7393 to confirm your spot. Spots become available starting at 9am, 5 days in advance: i.e., spots open at 9am Monday for Saturday. If you show up at a course without having booked with ClubEG, you will be asked to pay full rates directly to the course.

Booking Procedure: Part II
You must reserve your tee-off time directly with the golf course. Booking with ClubEG does not guarantee an available tee-off time; it simply lets you know that there is an available ClubEG spot at the desired course. If, however, you book with ClubEG but can't find a tee off time at the course you have chosen, you must cancel your reservation on the ClubEG website, or give us a call to switch your booking to another course.

Method of Payment
All fees are payable to ClubEG (not to the golf course) and your credit card is charged within two weeks of booking with ClubEG. Fees are payable by Visa/MasterCard or in advance by cheque. Send PayPal and email money transfers to payments@ClubEG.ca. Fees are processed weekly. Accounts with outstanding fees will be subject to penalty.

ClubEG Cancellation Policy
To cancel your reservations without penalty, please make the cancellation before 9a.m. the day prior to your scheduled round of golf. For example, if your reservation is for Saturday and you need to cancel then you must do so before 9a.m. Friday morning. If you must cancel after this time then there will be a cancellation fee of 50%. If the golf course is closed for any reason, you will obviously not be charged for your reservation.

Our policy is in place so that reservations are not cancelled at the last minute, unnecessarily, using up spots that could be used by other members.

Membership Transferability
ClubEG Memberships may be transferred to another indivudual, but only if the recepient is a new/first-time member.

Pre-paid Rounds Policy
Pre-paid rounds may be used as a $25 credit and any pre-paid rounds not used by the end of the golf season cannot be carried over to the next season. Pre-paid rounds must be used in the season purchased.

Etiquette
You represent both ClubEG and the rest of its members while on any of our partner courses, so please respect standard golf etiquette. This applies to dress code, pace-of-play, fixing ball marks and divots, etc.

Punctuality
Tee off times are precisely set based on date and time, volume of golfers and other factors... so be on time. Get to the course early and make sure you call to cancel if you just can't make it.

Membership Cards
As a ClubEG member, you must produce your membership card at the golf course. If you forget your card, you will have to pay the full rate. Personal ClubEG memberships are non-transferable; however, custom group memberships are fully transferable. You must also produce your membership card to be eligible for preferred rates/member perks with our partners and friends.

Membership Card Photos

Please send a photo for your membership card, in JPG format, to info@ClubEG.ca. Don't worry about the size: the bigger the better. We can resize and crop it for you.

ClubEG Tournaments
Periodically, for some ClubEG events, spots will be reserved ahead of the 5 day booking window for full members. This is a similar policy to traditional golf clubs. We aim to ensure there are always spots available for ClubEG members to play at our partner courses.

Lost or Stolen Membership Cards
If you lose your membership card, please inform us as soon as possible so that a replacement card can be issued promptly.

For more information, contact Darcy.

ClubEG
One Club. 50 Courses. Events for Every Type of Golfer. Member Perks!
Ottawa-Gatineau's ClubEG | 362 Kintyre Private, Ottawa, Ontario, K2C 3M6 | info@ClubEG.ca | 613-274-7393
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